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Close-up of a silver plumbing pipe repair after a freeze

Frozen Pipes

DFW homes aren't built for sustained hard freezes the way northern homes are, which is exactly why an occasional cold snap catches so many pipes off guard. Here's what's actually at risk and what to do.

$150 service visit — applies to the repair

TX Master Plumber #M-39682
Licensed & Insured
1-Year Warranty
BBB A+ Accredited
Need emergency service? Call (682) 900-4100 — emergencies get front-of-line priority

The pipes most likely to freeze in a DFW home are the ones least protected from outside cold: exterior hose bibs, water lines running through uninsulated exterior walls, and supply lines in the attic, which sits right below the roof with minimal insulation between it and outdoor temperatures. Homes built for a mild climate often route pipe through spaces that would never be used for plumbing in a colder region, which is exactly why a hard freeze here does more damage per degree than the same temperature does further north.

If a faucet has slowed to a trickle or stopped during a freeze, you can try thawing the exposed section yourself — a hair dryer on low, warm (not hot) towels wrapped around the pipe, or simply raising the room temperature nearby all work. Never use a propane torch or other open flame near a pipe, especially inside a wall cavity; the risk of fire is real and it's how many freeze-related house fires start. If you can't see or reach the frozen section, or the pipe is inside a wall or ceiling, leave it alone and let it thaw on its own — forcing it is how pipes split. What we handle is the aftermath: if a line has burst, that is a repair we do at a flat rate, and the sooner the main is off the smaller it stays.

Watch for signs a pipe has already burst rather than just frozen: a sudden drop in water pressure once things warm up, water stains spreading on a ceiling or wall, or the sound of running water when nothing is turned on. If you suspect a burst, shut off the main water valve immediately — that stops the damage from getting worse while you call for repair. Prevention is straightforward and worth doing before the next hard freeze: disconnect and drain garden hoses, insulate exposed pipes in the attic and any exterior walls, and let faucets served by exterior walls drip slowly during a hard freeze to keep water moving. See our outdoor plumbing page for hose bib and exterior line protection, or our pipe repair page if a freeze has already caused damage.

Close-up of a silver plumbing pipe repair after a freeze

Upfront pricing — three ways to get one

Flat-rate, approved by you before any work starts. You pay for the work, not for a truck in your driveway. What you pay to find out depends on what you already know.

Know what needs replacing?
Free

Photo or phone quote

Water heater, toilet, faucet, disposal, a repipe — anything where you already know what needs replacing. Send a photo and we price it without sending a truck. Costs you nothing, obligates you to nothing.

Don't know what's wrong?
$150

Service visit

A licensed plumber diagnoses it on site. Covers the visit and the first 30 minutes of work — and it applies to the repair if you go ahead with one. It is also our minimum charge, so a small fix is often this and nothing more.

Need a specific test?
From $189

A named diagnostic

Pressure and PRV test, hydrostatic test, sewer scope, camera inspection, slab leak investigation. Each one is a fixed price with a written result you keep — real work with a real deliverable, not a sales call.

Evenings, weekends and holidays add a $149 after-hours fee, which members don't pay. The flat rate for the work itself never changes, and you approve every number before we start.

Frequently Asked Questions

How much does it cost to repair a burst frozen pipe in Dallas?
It depends on where the pipe is and how accessible it is — an exterior hose bib is a contained repair, while a burst line inside a wall or attic means opening that area up as part of the job, and the pipe material (copper versus PEX) affects the work involved. The flat rate covers diagnosis, all parts and labor as quoted, and a 1-year workmanship warranty. Replacing a fixture? Send a photo and we'll quote it free. If the problem needs diagnosing, the $150 service visit covers that and the first 30 minutes — and it applies to the repair. You approve the flat rate before any work starts.
How can I tell if a pipe has already burst versus just frozen?
A frozen-but-intact pipe just means reduced or no flow at that fixture. A burst pipe usually shows up once things thaw: a sudden pressure drop, water stains on a ceiling or wall, or the sound of water running somewhere you can't see. If you suspect a burst, shut off the main water valve right away.
How do I prevent frozen pipes next winter?
Disconnect and drain garden hoses before a freeze, insulate exposed pipes in the attic and any exterior walls, and let faucets on exterior walls drip slowly during a hard freeze warning so water keeps moving through the line.

Ready to Schedule Frozen Pipes?

Same-day service for most repairs. Upfront pricing, no surprises. Licensed, insured, and backed by a 1-year workmanship warranty.

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